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Parties FAQs

How do I book a party?

Parties can easily be booked online.  A 25% non-refundable deposit is due at the time of booking to secure your date and time. Click here to book a party

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I am not sure what package option I want, can I change it later?

Once booked you can not change the type of party (semi-private vs private) however you can change the package (Basic, Deluxe, Ultimate). If you would like to upgrade or downgrade your package you must notify at least 2 weeks prior to your event date. This is to ensure that we have enough time to properly plan for your event. 

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Can I bring my own food?

Semi-Private Parties are allowed to bring a cake/cupcakes/cookies. No other outside food is allowed. In addition to a cake/cupcakes/cookies, Private Parties have the option to bring in outside food for a $50 fee. Outside food must be approved prior to your party.

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We offer a wide range of catering options from our vendor partners sure to please your guests.

View Full Catering Menu Here.

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Can I bring my own decor?

You may bring your own tableware (plates, napkins, etc.), table decor and birthday banner. Outside balloons are not allowed but we offer lots of options to add balloons to your package. We ask that all decor be dropped off during the week prior to your party for our party assistants to set up for you.  Please note that we can not hang/tape anything to our walls or ceilings, we do however have a designated spot for hanging banners. No glitter or confetti is allowed. 

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How many guests can I have at my party?​

Semi Private Parties can have a maximum of 20 children and 30 adults.

Private Parties can have a maximum of 45 children with the total guest count not to exceed 100 (children + adults).

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Can I add extra time to my party?

An additional 30 or 60 minutes may be added to the following Private Party times. 

  • Friday 5:00-7:00pm

  • Saturday & Sunday 3:30-5:30pm

Extra time must be arranged in advanced.

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What time can I arrive to set up for my party?

We ask that you arrive no more than 15 minutes prior to your party start time. Our team will handle all the set up for you so that you can relax and enjoy the celebration.

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When is the final headcount and payment due?

Final headcount and food order is due 7 days prior to your event. Final payment is due 72 hours prior. 

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Is gratuity included?

Gratuity is not included in our package pricing, but it is always appreciated—our team works hard to ensure your celebration is enjoyed by every guest.

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Are there any age limits for the party?

Our space was designed for children ages 8 and under. During â€‹private parties children of all ages are allowed to play. During Semi-Private Parties only children ages 8 and under will be allowed to play. This is to ensure a safe environment for our younger guests.

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Do you charge for adults?

We do charge for adults with our Semi-Private Party Packages. We charge for adults because adults count toward our total occupancy, just like children. Each adult in our space takes up room that would otherwise be available for open play guests, so we need to account for them when planning parties and managing capacity. This policy helps us ensure a safe, comfortable, and enjoyable environment for all families. 

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